Category: Fashion Retailing

Reinventing Fashion Retailing: Digitalising, Gamifying, Entrepreneuring – A Comprehensive Summary

“Reinventing Fashion Retailing” explores the digital transformation of the fashion industry in the post-pandemic era. Edited by Eirini Bazaki and Vanissa Wanick from the University of Southampton, this book examines how technology, gamification, and entrepreneurship are reshaping fashion retail. The volume brings together theoretical discussions with practical case studies, covering topics from AI-powered

January 3, 2026

Customer Experience in Fashion Retailing: Merging Theory and Practice – A Comprehensive Summary

The book is positioned within the Experience Economy, arguing that fashion retail must move beyond products and services toward memorable, emotionally engaging experiences. Bethan Alexander identifies a gap between academic theory and industry practice in customer experience (CX), particularly in fashion retail, and designs the book to bridge this divide.

January 1, 2026